CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. At CarMax, finding the right car...
VIN 4S4BTGPD4L3239227 may have been
recalled. Check full report for more information
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Customer Service: 1 Overall Experience: 1
We arrived at CarMax of Greenville, SC about 2:00 pm on a Thursday afternoon. We browsed five cars in their show room, viewed available accessories, searched their computers, read their literature, and no one had yet spoken to us. We walked outside among their cars for a while and no one approached us. We went back inside and stood in the center of the show room floor, right in front of their desk, for several minutes and no one spoke. For 50 minutes there were many people with CarMax shirts on standing around in groups talking and not one was interested enough to speak to us. We were interested in looking for a used car, but to them we were invisible. We asked at the desk for the sales manager, who happened to be sitting right there the entire time, explained the circumstances to him and walked out. Do not waste your time.
