2021 Audi Q5 45 Premium Plus quattro Recent Arrival! Clean CARFAX. 23/28 City/Highway MPG[!@@Additional Info@@!]5.302 Axle Ratio,Wheels: 18" 5-Arm-Star Design,Heated 8-Way Power Front Bucket Seats,Leather Seating Surfaces,Radio: Audi Sound System,4-W...
VIN WA1BAAFY3M2013807 may have been
recalled. Check full report for more information
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Overall Experience: 1
I leased a car from this dealer. One year later we started receiving notifications in the mail for toll violations for hundreds of dollars. We were really confused since the car in the pictures was a different model and the license plate did not match with mine. After doing some research it turns out when Audi Tysons registered my car at the DMV they gave me the wrong license plate and for a year I drove my car with the dealer's plate while my plate was being used by the dealer on their loner cars. I asked the dealer not to use the plates while my name was associate with it but I don't think they did and kept getting toll violation notices. In the meantime, Audi at Tysons did not want to help us solve the issue even though it was their mistake. We kept calling, emailing and talking to different people but nobody wanted to help. Every time we called Tysons they either hang up the phone or told us they would call back but never did. I'm only thankful that nothing more serious happened while somebody else was driving with my license plate and potentially have criminal charges against me. I wish dealers were not individually owned, this is the kind of things that gives great cars a bad reputation. I'm amazed about the lack of professionalism. After we did a review in Yelp finally somebody from Tysons contacted us and she did not have a clue about this issue after we've been calling several times for months. Is this something that happens so often that they can keep track of their customers with this issue? The General Manager Mike Tsamouras never called us, instead he had someone from his financial department contacting us. It took for them 11 months to pay their toll violations but by that time these were turned to a debt collector and my credit score is now ruined.
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