***Certified*** Recent Arrival! CARFAX One-Owner. 2021 Cadillac XT6 Premium Luxury 3.6L V6 DI VVT FWD 9-Speed Automatic Aluminum Wheels, Backup Camera, Bluetooth, Premium Package, 1st, 2nd & 3rd Row All-Weather Floor Liner (LPO), 3rd row seats: split...
VIN 1GYKPCRS6MZ114106 may have been
recalled. Check full report for more information
Improperly attached and seated fuel supply lines may loosen or separate, causing a fuel leak and increasing the risk of a fire.
General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.
Customer Service: 1 Overall Facilities: 3
I bought a certified pre-owned Mustang at Grapevine Ford. I noticed that it sounded like my driver seat motor had a stripped gear not allowing it to move up. I thought, "no problem, I'll go over to BK Ford set up a time that I could bring it in and have it checked out. Mind you this is Tuesday. I was told that they are booked for the week and come back sometime next week?? I asked, " Can I make an appointment?" Service Writer - "No just bring it in early." Thinking to myself, its only Tuesday and your already booked, how is next week going to be any different?? I further go on to explain, that I accidentally programmed a MyKey to my car. I asked if it could be removed. The service writer, who was giving me completely contradictory information from what is in the owners manual on how to turn it off, was not listening to what I was telling him. I don't have an admin key to turn off my key! The admin key programmed to the car must have been lost by the previous owner. He told me there was nothing they could do then. I HIGHLY recommend that you not go to this Ford dealer for service. They are SLOW and CONDESCENDING and don't listen to what you are telling them. I will gladly not bring my car her for service ever, not recommend this service department to anyone, and let everyone know about this experience! I will drive the hour and half to Grapevine Ford. I already called them and they have a spot open and ready for me at my convenience. BK Ford should take a note from their customer relations!
