[!@@Additional Info@@!]ENGINE: 2.3L ECOBOOST -inc: auto start-stop technology (STD),Turbocharged,Four Wheel Drive,Power Steering,ABS,4-Wheel Disc Brakes,Brake Assist,Aluminum Wheels,Tires - Front All-Terrain,Tires - Rear All-Terrain,Conventional Spa...
VIN 1FTER4FH9MLD30269 may have been
recalled. Check full report for more information
An improperly attached child seat can increase the risk of injury in a crash.
Ford Motor Company (Ford) is recalling certain 2020-2021 Ranger Super Cab vehicles equipped with rear seats containing fixed head restraints. The fixed head restraints may interfere with proper installation of certain types of child seats. Additionally, the child seat may not attach properly to the lower-rear anchors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage System."
Customer Service: 1 Buying Process: 4 Quality Of Repair: 1 Overall Facilities: 3
By a wide margin the most helpful sales staff I've worked with at any dealer. By a wide margin, the WORST SERVICE DEPARTMENT I've ever dealt with at any dealer.We own two Lincolns. A 2011 MKX and 2014 MKZ (Thanks, Henry!). We've had the 2011 MKX in for brake problems, entertainment center problems and lastly the vehicle spontaneously loses all power in traffic and the dashboard lights up like a christmas tree. Three trips in for the brakes and we gave up. I hear the brakes grind daily when my wife backs out of the driveway to leave for work. The nav system took two trips to dpatrick before they replaced it. As I'm writing this, dpatrick called and told us they can't figure out how to fix our MKX losing all power despite the issue being widely documented all over the internet. (google it to see for yourself--"lincoln mkx loses all power")Our problems with this dealer and this review are rooted in how this dealer chooses not to solve problems; not the reliability of the vehicles they sell because the manufacturer's quality is beyond the dealer's control.I couldn't be happier with the sales experience but the service experience is consistently heartbreaking to the point where I don't trust them anymore.It's really, really bad. We've owned virtually nothing but Fords and Lincolns for decades and never experienced any issues until dealing with this location. There's a culture problem in the service department at this dealership rooted in arrogance, apathy or Dunning-Kruger that seemed to start when they relocated from downtown to Lloyd & 41. Tragedy to see them spiral like this. They used to be great.
