CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. At CarMax, finding the right car...
Customer Service: 1 Quality Of Work: 3 Friendliness: 3 Pricing: 1 Overall Experience: 2
If you go to any carmax and know anything about cars you will walk out in under 10 minutes. I have tried 3 times to buy a car from them in every case I had to walk away. They will lowball you on your trade-in and make up lame excuses for why YOUR car is worth less than KBB value. When it comes to THEIR vehicle though they want high book or more and use the weak "no haggle price" excuse for not working with you. In every case I ended up trading in the same car for around $2000 more elsewhere. The other thing with the vehicles they sell is that many "well over half" of whats on the lot are former rental cars. They will dodge you asking for a carfax on these or give you a partial one. Never dealt with the financing first hand but I have talked to many who have been burned there also. If you buy from them be ready to leave about $2-3K on the table minimum.
