CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. At CarMax, finding the right car...
VIN 19XZE4F97ME006025 may have been recalled. Check full report for more information
A loss of drive power can increase the risk of a crash.
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1
Be Prepared to spend WAY more money on your car after purchasing! I will never purchase a car from Carmax again. I have not owned my car for a complete year and it has already cost me close to 2,000 dollars in repair. I was sold an AWD vehicle with 3 different brands of tires on it, one tire which was older then the car itself. AWD cars are supposed to have the same tread pattern, and my car had three different ones, one of which was dry rotted and a safety hazard. I now have to brakes, rotors and belts. Carmax is doing nothing to fix this situation. I am appalled by this business, and beyond dissatisfied. Run far away!