VIN 1C4RJFBGXMC566964 may have been
recalled. Check full report for more information
Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Chrysler (FCA US, LLC) is recalling certain Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Overall Experience: 4
Although my original review was less than flattering and there were many reasons to complain, I have since decided to edit my response. Francisco has gone out of his way to follow up and be sure to rectify the ongoing issues to ensure satisfaction and I'm greatly appreciative of his efforts.
