2021 Ram 1500 Big Horn Crew Cab 4x4 in amazing condition, ready for a new owner! With an original MSRP of over $54,000 this one is absolutely loaded. HEMI motor with Etorque motor runs amazing and is surprisingly efficient. Body is in beautiful condi...
VIN 1C6SRFMT9MN777038 may have been recalled. Check full report for more information
A separated brake pedal can result in the driver being unable to apply the service brakes, increasing the risk of a crash.
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram 1500 Classic SLT trucks. Certain vehicles were built without the retaining clip that secures the master cylinder push rod to the brake pedal, which can cause the brake pedal to separate from the brake system.
Customer Service: 1 Quality Of Work: 1 Friendliness: 2 Pricing: 3 Overall Experience: 1
1. Truck was purchased with understanding that the seats are leather ( per the sales person and also in discussion with Angie). After short drive in the heat and sticking to the seats like I was glued down it was discovered that they are actually not leather but instead the covering is plastic.2. Requested that plastic be removed and replaced with cloth or I would return the truck. 3. Seats were replace with those from another truck and In the process both front door sills were damaged / scratched down to the metal. One would assume that this would have been repaired prior to me picking the truck up but it was not. 4. Truck was returned again for the body shop to make repairs. When I get there pictures are taken of the damage , they take my name and phone number and I am sent on my way and told I would be contacted as to when they could fix it. There was also some discussion as to who would be charged for the repair as the truck shop and the body shop are separate. As if the customer would or should even care.5. No one called so I texted Angie the sales manager and asked what was going on.she says she will check on it. 6. I get a text from the sales person who says to,bring it in on Wednesday the 28th. 7. So i take the truck in for the repair and I request a car or truck loaner. I assumed that since I made a appointment with the repair shop that they would be ready to work on it the day I dropped it off. Well that was a mistake ! I am told it will not be ready until next Tuesday . Now keep in mind that this is a very minor repair and will take very little time to fix , hours not days. I am told that they have to finish working on all the other vehicles in front of me. Well what the xxxx was the appointment for. So they want me to go without my work vehicle that has my truck bed tool box full of tools and a 90 gal fuel ttransfer tank that I need. So when they tell me a week to get it back , I return the loaner car and get back in my truck and leave. There is no way I can afford to do business with a dealership that thinks so little of its customers. I won't be back even though They owe me repairs for damage that you caused.and two free oil changes. if you look on their Facebook web site you will see many customer reviews with the customer having issues with service after the sale. You will also see that these customers will never go back to this dealershipYou can buy the same Vehical at any dealership. Pick one that cares about the customer. Parks does not care!