Quality Of Repair: 1
Very disappointed in integrity of service department. Took my car in for a relatively simple repair estimated to cost 400 dollars. When I was told the car was ready to pick up I was called back an hour later and now told that during a test drive that found that the engine needed to be replaced and the cost would be 7500 dollars. Then they suggested trading the car into them. By the time I went to reclaim the car it was barely drivable Heavy exhaust was coming from the tail pipe and this was definitely not an issue when I brought it in. So a,car that was fine when I brought it in was much worse when I picked it up. I later asked to speak with a manager who called and basically said that there was nothing he could do and that he stood by his mechanic who I think created a new problem or at best mis-diagnosed the original problem in order to prevent me from getting other opinions I will never return there even though my family has purchased three cars for that dealership in years past
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