Customer Service: 5 Buying Process: 5
Recently I was assisting my sister, who has never bought a car on her own, with finding a nice used car and securing the financing. On a friends recommendation to stop and talk to a friend of hers who works there, Mike Pounders, I did so and couldn't imagine having had a my sister buy her car anywhere else. I explained my sisters situation to Mike and it was a bit challenging, I knew that. Somehow, Mike and the staff at Clifton Chevrolet managed to get her a nice, dependable vehicle with financing that didn't break her. The entire process only took about 2 hours! They were wonderful. Very understanding and accommodating to her needs and very careful not to try and bring her down because of her less than perfect credit and lack of cash down. Everyone at the dealership were very friendly, talkative and helpful. EVERYONE. Because of the level of care and understanding and the huge efforts to get her into a car (something she thought she wouldn't be able to do by herself without a co-signor or huge down payment), my sister now has a new sense of empowerment and knows that things aren't always as daunting as she thinks and some things she thinks are too huge of mountains to overcome, were really just mole hills all along. My husband and I live in Houston, quite a drive to Corrigan, but have decided that next time we're in the market for a new car, we will definitely make the two hour drive to Clifton Chevrolet. Thanks so much you guys!
