CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. At CarMax, finding the right car...
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1
Went to carmax Sept 2015 and purchased a car. (2011 Nissan Altima) at the time everything seemed fine, a month later we noticed there were problems with the car. Breaks were at 30%, When we had only put 700 miles on the car. Couple weeks later we heard an awful sound coming out of the car, took it to Nissan and were told it was 2.5 quarts low of tranny fluid. They checked the car further for any leaks with negative results. Then had problems with keeping the car running, etc. Well 9 months later we were so fed up,with the car and the so called warranty and owing twice what the car was worth, we traded it in and purchased a brand new Chevy from a reputable dealership.Be aware of carmax, and their so called max care warranty they claim to do a 125? Point inspection on their cars they take in, they claim they have a no hassle pricing. Yea no hassle cause they rip you off...
