Vehicle DetailsExperience the perfect blend of power and luxury with the 2022 GMC Sierra Limited 1500 Denali, now available with 38,119 miles on the odometer. This robust full-size pickup features a commanding V8, 6.2L engine paired with a responsive...
Customer Service: 1 Quality Of Repair: 1 Overall Facilities: 2
Went there because of a recall, told us their service manager was out due to illness, so they had our vehicle for 2 weeks, couldn't get them to call us back or give us updates. We showed up there they had music blaring so loud hey couldn't hear a customer if they wanted to and it came back with additional problems and they wanted to say ' o, that must have already been going bad when you brought it in' and didn't even diagnose it correctly. We ended up taking vehicle back to Florence, AL where we purchased vehicle to have them fix what Crossroads broke. And then charged us for what was suppose to be covered... NEVER again... never ever again, very bad service and even worse management.
