CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. At CarMax, finding the right car...
Customer Service: 4 Buying Process: 4 Quality Of Repair: 2 Overall Facilities: 1
I was not satisfied with the overall presentation and appearance of the vehicle I purchased. The front brakes and rotors were bad and needed to be replaced and it took for me to point this out to the dealership. I ended up leaving the car for repairs. The back brakes were also faulty and needed to be replaced. This was revealed after a few days of driving the car. I am faced with another day without my car. I had to wait several weeks to get an appointment to have the rear breaks repaired. The engine was never steam cleaned and I had to do this myself. It appears that the 100 point check was not completed accurately. Currently, I am not driving my car and I feel that I should have been able to drive my car in normal parting conditions right off the lot.
