LOW MILEAGE-ONE OWNER-OFF LEASE-LIFETIME ENGINE AND TRANSMISSION WARRANTY-CLEAN CARFAX-FULLY SERVICED AND PASSED DEALERSHIP 58 POINT INSPECTION.At Novak, we make car buying simple, straightforward, and enjoyable! Visit us today or call (908) 236-0520...
Customer Service: 2 Buying Process: 2 Overall Facilities: 3
After driving my car through 7 states over 2000 miles I realized there was NO inspection sticker on the windshield. When I informed Luis the sales manager he unapologetically said probably the windshield had been replaced and there was nothing he could or would do and told me to go to the inspection station. He said he had so many cars he couldn't keep track of one windshield. Bad answer. After waiting in line for 40 minutes I was informed that I needed the old sticker or a bill of sale to prove the replacement. The inspector told me it was the responsibility of the seller to provide the proof to the seller. After driving for a month I'm lucky that all I lost was 2 hours of my time
