Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Overall Experience: 1
Sales associate listed was unprofessional, made me call in to my finance company to get information he was supposed to obtain for his mandatory prospect forms. Made me wait 2 hrs., then when he told me they could not use my pre-approval, he became agitated that I asked for a formal explanation vs the street or industry jargon he tried to throw at me...the sales guy spoke to me in a condescending manner then proceeded to question if I had a downpayment. I informed him that we would not move forward because I didn't like his attitude. I have since submitted an official complaint to his managers.
