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Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5
This dealership had the best customer service I've had from anywhere! I began my experience by walking through the lot, looking through the cars, without an associate to assist me. Previous purchases at other dealerships had flagged this as unusual to me. However, I thoroughly enjoyed the opportunity it gave me! I was able to browse, without feeling pressured, to see what i was interested in before wasting time. In fact, if it wasn't for this, I wouldn't have found the car that I loved the most.Finding a car i was interested in, I went inside to look around and find an associate. Once again, I wasn't engaged immediately upon entering which ended up being something that I enjoyed. It made me feel completely in control and that I had no pressure whatsoever to make a purchase. Loved it! Only a short time after entering did an associate, Michael S. Smith, engage me. He was great! He immediately went outside with me and aided me wherever needed. Went above an beyond to ensure all my questions were answered and I got the full experience with the car. He never once made me feel pressured (to me that is very important!). What I found really great was how he spoke of the vehicle; like a real person, pros/cons, his experience with his (awesome!), and the changes that have made the company better. I honestly believe he is the reason I bought this vehicle.I would highly recommend this dealer to anyone and I will definitely recommend Michael to all those looking to purchase. They bend over backwards without the desperate vibes you get from many other dealers.