VIN 3C7WRTCL8NG142285 may have been
recalled. Check full report for more information
A vehicle fire increases the risk of injury.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.
Customer Service: 1 Quality Of Work: 1 Friendliness: 2 Pricing: 1 Overall Experience: 1
I recently contacted the Kerrville Dealership location via internet request for more information. I dealt with dealership via texts, regarding a 2015 Chevrolet Pick Up that was at your Kerrville location. The reason I am upset is because I was told that I could come look at this specific truck, Saturday, October 29th. Once I arrived at the dealership for my appointment, Salesman took my information down and asked me about my trade in. They appraised my car prior to me being told that the truck I had driven to see was not at this location. Salesman explained to me that he did not realize that the very truck I had made an appointment to look at was taken to the Burnet location that morning. Mind you my appointment was at 10:00 AM. I feel that I should have been contacted prior to my appointment to let me know of this change. I feel that if I were the owner of this company, I would like to be made aware of situations like this. I drove over an hour to get to Kerrville, Texas when Burnet, Texas is 30 miles away from me.
