Recent Arrival! 2023 Dodge Durango R/T Destroyer Gray Clearcoat AWD.[!@@Additional Info@@!]Navigation system: TomTom,Quick Order Package 22T R/T Plus,9 Speakers,AM/FM radio: SiriusXM w/360L,Radio data system,Radio: Uconnect 5 Nav w/10.1" Display,Air...
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5
This was my first time having Dan Hecht service my new Toyota van. Called to make my appointment but the service department was overwhelmed by business at the time of my call and instead of leaving me on hold, took my number and returned my call-within 20 minutes. I didn't know where to go on the day of the appointment but was politely redirected by the receptionist. When I arrived at the service area, I was very happy with the friendly and prompt attention given to me by the staff. Since it was my first time there, I had many questions and the staff patiently answered each one. I was provided with a complimentary vehicle to drive (to run errands). The service department phoned me when my service was completed. I returned to find my van washed and parked right outside the front door. Everyone was so nice and friendly-i will definitely be a returning customer.
