[!@@Additional Info@@!]ENGINE: 6.7L POWER STROKE V8 TURBO DIESEL B20 -inc: High output manual push-button engine-exhaust braking Operator Commanded Regeneration (OCR) and intelligent oil-life monitor 190 Amp Alternator (Diesel) 34 Gallon Fuel Ta...
Customer Service: 1 Friendliness: 1 Overall Experience: 1
We have always driven Ford Vehicles and Fuquay Ford has always serviced our vehicles. However, since Fuquay Ford was purchased by Cross Roads Ford, I have found them in my opinion not to be customer focused or customer driven. I have tried for two days just to set-up an appointment to have 2013 Ford Vehicle brought in and leave it for service. All we can get is voicemail from the customer service department and when I switch to the operator they will leave a hand written note but then no one calls you back.
