CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. At CarMax, finding the right car...
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1
They offered me $2000 under Kelly Blue Book (the lowest estimate) for my trade which had been appraised elsewhere for over KBB. And were incredibly pushy about the whole process not allowing me any time to consider the offer, They kept telling me that if I didn't make an immediate decision I would lose the vehicle that I was interested in. Over all it was one of the worst experiences that I have EVER had at a dealership. Takes the "used car salesman" stereotype to a whole new level.
