Customer Service: 4 Quality Of Work: 3 Friendliness: 1 Pricing: 5 Overall Experience: 4
Long story short, this guy will ask you to buy the extra warranty and the gap insurance over and over even though you say you dont want it. Once you insist not to buy it and win, his attitude will change 180 degree. He is going to throw the contract papers (a little exaggerated but thats how i felt) on the desk at the time of signatures and initials. This guy should not be a manager. I have purchased 4 cars and helped my friends to buy car here 4times, total 8 cars for last 10 years! I like fitzmall but this guy is making me to leave! Very unpleasant experience! Very unprofessional!
