Customer Service: 1 Friendliness: 1 Overall Experience: 1
I reached out to the dealer, interested in purchasing a 2016 Nissan GTR they had in inventory. K***n responds to me with a form email, saying essentially I have two choices....he can call me, or I can schedule a test drive. Due to the distance from dealer, dropping in for a test drive was impossible. Therefore, I call him up, again convey my interest, and offer to send pics of the car I would be trading, VIN, etc. K***n tells me he will put the numbers together for me, and reach back out. Most of the day goes by before I decide to reach back out, only to have him respond "I haven't forgotten about you". The majority of the following day goes by, still nothing. Again, I reach back out to K***n. K***n says he's waiting for his sales manager to put the numbers together.......that he's been using this car as his personal demo. The following day, still having heard nothing, I finally sent K****n a message telling him to forget about it. I knew my brief encounter with this employee, was a mere glimpse of things to come. As a result, I've concluded they must sell TONS of Nissan demos in the $80-$85k range, because they had no time for a buyer of said vehicle that was totally interested, qualified, and capable of purchasing. Likely the worst experience I've ever had attempting to purchase a vehicle.
