Recent Arrival! CARFAX One Owner. br br 9 Speakers Electronic Stability Control Front fog lights Navigation System Normal Duty Plus Suspension DISC ParkView Rear Back Up Camera Quick Order Package 24G Overland DISC Traction control Wheel...
Customer Service: 1 Friendliness: 1 Overall Experience: 1
My Jeep Grand Cherokee has been in the service dept. for almost 6 weeks and is still not fixed. It just needed some relatively minor suspension repairs and is still not done. My service advisor, Max, is completely incompetent and helpful. He has never once returned my call or called when he said he would to update me on its progress. I have been given 4 completion dates over the past 2 weeks and it is still not done.Having owned many different makes of cars in my 40 + years f driving I can honestly say this is the absolute worst car service experience ever. I would urge anyone thinking of using them to go somewhere else.
