Clean CARFAX. ABS brakes, Alloy wheels, Electronic Stability Control, Heated door mirrors, Heated Front Bucket Seats, Heated front seats, Illuminated entry, Low tire pressure warning, Remote keyless entry, Traction control. 25/26 City/Highway MPG 4WD...
Friendliness: 4 Overall Experience: 1
LET THE BUYER BEWAREIn September 2016, my Wife/I decided to buy local in order to support the Klamath Falls economy. We looked at all of the car dealerships in town and settled on KLAMATH FALLS SUBARU; they had a used Kia SUV that we liked and inquired if the dealership would be interested in taking our 2007 Jeep Compass Sport as a trade-in. The dealership noted that they would be interested in our Jeep and asked us how much we wanted for our trade-in we told them that the vehicle had been well maintained, had newer tires, etc. and that we considered that $1,500 as a bottom line fair price for this vehicle: this amount would have allowed them to make a reasonable profit from our trade-in. Thereafter, the salesman typed our trade-in information into to the Kelly Blue Book website (as reported by her) and told us that the vehicle was worth far less than we requested/expected, citing hail damage; the salesman stated that it was only worth $175. In addition, one of the other employees there told us how little the car was worth, pointed to its perceived problems, and asked what was the minimum that we would take since the car was only worth $175. My Wife/I spoke about this matter and agreed that based on what they were now telling us, that $750 was the least we would go. The dealership agreed to this amount but made us feel that they were doing us a favor and told us that there were lots of things that needed to be fixed, to include the hail damage before sale. Yet, immediately following closure of the Kia SUV deal, the very next day the dealership posted the vehicle for sale on their website at $3,118. Clearly, the pictures on the website depicted that they had made no such repairs and that their offered price was considerably more than they had paid us over 400% profit for them. Only two days following posting, our Jeep was sold, clearly suggesting that we had been taken advantage of by KLAMATH FALLS SUBARU. Sadly, we had hoped that the dealership would be fair/honest with us concerning the value of our trade-in. But, they were not. They represented that the car was worth only $175 but they listed it for sale at $3,118 two days later obviously, it was worth a LOT MORE THAN THEY TOLD US. BOTTOM LINE: LET THE BUYER BEWARE IN DEALING WITH KLAMATH FALLS SUBARU!!!
