Customer Service: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1
Dropped in to have a fuel filter replaced. Was told that was a "Service Express" item and there was a 2.5 hour wait. I asked if I could make an appointment to have it done and was told no appointments for that kind of service and that I would have to wait or come at another time in hope the wait time was less. I'll be going to Tuffy's from now on where I can schedule an appointment and get the standard services done for 30% of the price charged here.I did talk with the service manager Steve, who didn't really care how much of an inconvenience this was. Told me that was our policy. Why? because that's our policy.Okay, so I won't be going back there again.
