You won't want to miss this excellent value! The optimal mix of performance and efficiency! With fewer than 15,000 miles on the odometer, this 4 door sport utility vehicle prioritizes comfort, safety and convenience. Toyota prioritized fit and finis...
Overall Experience: 1
Bad service and a lot of lies thrown around. I had warranty on one of the parts, but they brazenly claimed that it wasn't covered. Technician waited several hours to approach the front office regarding our parts coverage through our insurance (because he didn't want to "waste" his time and not get paid). And had left our car un-tended to or even informing us of the issue. It was only when we had approached them that we had found out about the status of our vehicle, it turns out, the front office was completely baffled as us. We wanted to cancel when the technician said it would take an hour and half to get the parts installed and added "but whatever, they can cancel". We proceeded with getting it fixed under the impression that this time it would be finished within the time frame or was originally supposed to take. An hour and forty five minutes into our waiting time, we were informed that there was q major issue with an extra part that needed to be replaced ASAP. We were at the dealer two weeks prior to our appointment, and had nothing said or shown in our paperwork that this was a crucial replacement that had to be done. It negligence on the part of their technician to not document and report such a finding. The consequences for not getting it repaired can lead to an accident. Giving a repair shop your vehicle is basically trusting them with your life as well as those in it.
