2023 Toyota RAV4 Hybrid Woodland Edition 2.5L 4-Cylinder. 38/35 City/Highway MPG
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5
My wife and I have been looking for a new vehicle to accomodate our growing family. My initial visit to the dealership gave me an opportunity to work with Dan Gladd in Mid-November as I was considering pre-owned. He allowed me to test drive about 6 different vehicles and provided me with all the information as possible when it came to the inventory I was looking and wasn't pushy and completely understood our scenario given that financing a pre-owned car would not work out as originally planned. Despite working on the used inventory he was more than happy to get information on leases for new inventory for me to take home and review. Fast Forward to black friday, My wife and my inlaws went to look at the potential of leasing a new Sienna. Dan was not in and we were reffered to Jay Scholl. Jay was very easy to work with - he was patient and was able to answer every question we had, and was completely transparent with the numbers and was willing to go above and beyond to accomodate us given that we were out of state customers. At the end of the day, we decided to procure the car from a local dealership because it was convenient from a distance and licensing of the car perspective. As a result of our positve experience, when our inlaws are in the market for a new or pre-owned car, they are going to head to toyota of riverhead and if we ever decided to move to Long Island and buy another car - Riverhead Toyota and Dan and Jay will be the ones I work with.
