*SUNROOF/MOONROOF, *LEATHER, ** PANORAMIC MOONROOF **, *HONDA CERTIFIED, *2 SETS OF KEYS, *BOUGHT AND SERVICED HERE, *ALL BOOKS AND RECORDS, *APPLE/ANDROID CAR PLAY, *PANORAMIC ROOF, *LOCAL TRADE, *LOW LOW MILES, *HEATED LEATHER SEATS. Certified. CAR...
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1
I never leave online reviews, but this time I just had to. I'm a single mother of 4 kids. I bought a used Honda Odyssey at this dealership in June of 2016 for $12,000.00. The vehicle came with no warranty, but I felt confident getting a reliable car when buying directly from the Honda dealer. Since I bought the car, I already had to take it to the mechanic several times. The air conditioning stopped working just 2-3 months after I bought it and had to get it fixed. In October, all the gauges and dashboard stopped working and the van started to make strange noises. It had to be taken to get fixed again. Beginning of November it started shaking very bad and ended up at the mechanic for almost a week. After it was fixed, it started shaking again and had to be taken to the mechanic a 4th time. Now, it's shaking again and it sounds like something is rubbing against something else when driving on the freeway. We reached out directly to the general manager, but have not received any response. I don't know what to do. I can't afford constantly fixing it. Now I am stuck paying a vehicle for several years that doesn't work properly?
