Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5
I originally picked Jan from pictures of the sales staff online. She had that girl next door/ honest look. I called and set a future time with her, letting her know the Lexus model I was interested in. She was helpful, and understanding of my time frame. During the ordering process I now know that Jan was aware that I probably wasn't sure of my choice.Several weeks later I called Jan to let her know I had changed my mind on the features I wanted.She was understanding, and efficient in turning things around quicly for me! I was in my new Lexus that same week! I am extremely pleased with my choice of purchasing a Lexus, and the staff at Lexus Wayzata are extremely friendly and efficient. I would recommend them to anyone!!