Customer Service: 1
I recently bought my car at Courtesy Nissan, they were extremely attentive during the buying process. HOWEVER, when I received a tolltag invoice for the car I had traded in after the trade in, it was impossible to even talk to anyone in the finance dept. From the conversation I had with NTTA they said the car I traded in was still in my name and so I was liable. I have called Courtesy at least 8 times and they transfer me to Finance and the phones rings off the wall and there is no way to leave a voice mail. I have also left numerous messages with the receptionist but no return call.
