12" Touchscreen Display, 220 Amp Alternator, 2nd Row In Floor Storage Bins, 4G LTE Wi-Fi Hot Spot, Alexa Built-In, Apple CarPlay, Auto Adjust In Reverse Exterior Mirrors, Auto Dim Exterior Mirror, Auto High Beam Headlamp Control, Auto Power-Folding M...
Customer Service: 1 Quality Of Repair: 1 Overall Facilities: 4
I went in 10/16/2015 to have the alternator replaced. It took 4 hours to complete a 2 hour job and the cost was $423. The service personnel were friendly and seemed professional. After leaving for Baton Rouge, the serpentine belt came off while turning onto Interstate 12. I tried driving to next exit, but car shut off. Got help to get me to a gas station and popped the hood. The belt tensioner was hanging loose. At 5:30 on a Saturday afternoon, no service was available. We got a cab into baton Rouge and rented a car to return home Sunday. I called dealership on Monday morning, they agreed to get the car and fix it. After replacing the belts they told me the engine was locked up. They scoped it and said cylinders 1&5 pistons were destroyed and they would replaced the engine for $3300. The dealership stated blown engine was my fault since I drove car after belt came off. I picked car up 10/30 and dealership charged $328 for towing and engine scope Avoid this place.
