Customer Service: 1 Quality Of Work: 1 Friendliness: 2 Pricing: 1 Overall Experience: 1
Rigged repairs. Caused major leak. Did not do tire checks. Gaugust not working anymore. No concern from management. Screws missingTook my car in for an oil change and drove away with a major major leak. Found out later that screws were missing from my transmission pan which caused a large puddle of fluid underneath my car. Noone knows where or how 8 screws are missing. No tire check as well. No resolution, just $800 in repairs now. I'm very very hurt, out of warranty, and dont have the money. Now my car will just be sitting and ill have to ask for rides. This was rigged to extort money from me. I found the technicians to be very dishonest, you just don't lose 8 screws!! Called and left a review, did not receive a return phone call nor an apology. You just don't take your car in a place in perfect condition, drive away and in the same hour have a major leak like this. I also replaced a front tire at this BMW of little rock location and now my fuel mogul gauge doesn't work anymore. When I purchased the tire, they attempted to charge me a higher price than what was quoted and listed. This was a nightmare experience and I'm at loss as to how to get it resolved.
