Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1
I came literally trusting them. I only wanted an oil change. However, I was told since it's my 1st time it's free. BUT LISTEN TO THIS. FREE MY xxx. There very "honest" Employees stole 380 out of my wallet in my car. They took money without my consent which is considered burglary. All the managers did was say we can't do nothing. ! LIKE WELL YOUR SO CALLED TRUSTED EMPLOYEES should have been Checked. THEY DO NOT. ! I MEAN DO NOT PUT CUSTOMERS FIRST ! If they did I would have gotten back my money stolen from me. Nope. There employee was made 380 dollars richer. I will never ever come back or even recommend this location to anyone. How can an employee actually steal from customers and not have anything done to them. This is the worse place I've been too. Usually things like this should re taken care of immediately. But there they do not want to look bad. I'm sorry to say but you guys make Toyota look horrible. They need to find this employee and fire him because it probably hasn't been the first time. It's ridiculous
