Customer Service: 2 Buying Process: 1 Overall Facilities: 5
We settled on a price for my trade-in and their selling price. We had already been preapproved by our bank, but agreed to go through their financing for the full discounts. There was not going to be a problem with the financing, but just as we were in the middle of the financing part, the word came back to us that the "boss" couldn't do this deal--evidently, someone decided at a very late date to back out on the deal. I guess they decided they weren't making enough profit. What kind of a dealership is this?
