Option & Equipment
Bumpers
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Power liftgate
Rear cargo
Spoiler
Tailpipe finisher
Turn signal indicator mirrors
1-touch down
1-touch up
Adaptive Cruise Control
Air conditioning
Audio memory
Auto tilt-away steering wheel
Auto-dimming rearview mirror
Automatic temperature control
Driver door bin
Driver vanity mirror
Emergency communication system
Front beverage holders
Front dual zone A/C
Garage door transmitter
HVAC memory
Heated steering wheel
Illuminated entry
Memory seat
Moonroof sunshade
Navigation system
Overhead console
Passenger door bin
Passenger vanity mirror
Power moonroof
Power windows
Proximity key
Rear air conditioning
Rear beverage holders
Rear door bins
Remote engine start
Remote keyless entry
Speed control
Steering wheel memory
Surround View Monitor
Telescoping steering wheel
Tilt steering wheel
Trunk/hatch auto-latch
1st row LCD monitors
Premium audio system
Primary LCD size
Radio data system
Smart device integration
Speaker type
Speakers
Steering wheel mounted audio controls
Wireless Phone Charger
Wireless phone connectivity
2nd row sun blinds
Appearance
Auto high-beam headlights
Blind spot
Compass
Configurable
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Exterior parking camera front
Exterior parking camera left
Exterior parking camera rear
Exterior parking camera right
Front fog lights
Front reading lights
Fully automatic headlights
Heads up display
Lane departure
Low tire pressure warning
Outside temperature display
Parking sensors
Rain sensing wipers
Rear reading lights
Rear window defroster
Rear window wiper
Speed sensitive wipers
Tachometer
Traffic sign information
Trip computer
Variably intermittent wipers
Ground clearance (max)
Compressor
Cylinder configuration
Cylinder deactivation
Drive type
Engine liters
Engine location
Fuel economy city
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Fuel tank capacity
Horsepower
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Limited slip differential
Manual-shift auto
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Number of valves
Recommended fuel
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Torque
Transmission
Variable intake manifold
Variable valve control
4 wheel disc brakes
ABS brakes
Anti-whiplash front head restraints
Brake assist
Dual front impact airbags
Dual front side impact airbags
Electronic stability
Forward collision
Front pedestrian detection
Ignition disable
Knee airbag
Occupant sensing airbag
Overhead airbag
Panic alarm
Perimeter/approach lights
Rear collision
Security system
Tracker system
Traction control
3rd row seats
Front center armrest
Front seats
Heated front seats
Heated rear seats
Leather steering wheel
Leather upholstery
Massaging driver lumbar support
Massaging passenger lumbar support
Max seating capacity
Power driver seat
Power passenger seat
Rear seat center armrest
Rear seats
Rear seats Folding position
Seat Upholstery
Split folding rear seat
Sport steering wheel
Ventilated front seats
3rd row headroom
3rd row hiproom
3rd row legroom
3rd row shoulder room
Compression ratio
Curb weight
Engine bore x stroke
Engine displacement
Engine torque
Exterior body width
Exterior height
Exterior length
Front headroom
Front hiproom
Front legroom
Front shoulder room
Greenhouse Gas Score (GG)
Interior maximum rear cargo volume
Interior rear cargo volume
Passenger volume
Rear headroom
Rear hiproom
Rear legroom
Rear shoulder room
Towing capacity
Turning radius
Wheelbase
Alloy wheels
Four wheel independent suspension
Front anti-roll bar
Front tires
Power steering
Rear anti-roll bar
Rear tires
Speed-sensing steering
Wheel size
Basic warranty
Corrosion perforation warranty
Maintenance warranty
Powertrain warranty
Roadside assistance coverage
Adaptive Cruise Control
Remote engine start
Remote keyless entry
Speed control
Front fog lights
Rear window wiper
Trip computer
Perimeter/approach lights
Ventilated front seats
Engine horsepower
Information about Dealer
Stress crack due to defective windshield in Acura ILX 2017
Customer Service: 1
Quality Of Work: 1
Friendliness: 1
Pricing: 2
Overall Experience: 1
I recently purchased a 2017 ILX from this dealership during the summer. Shopping for a car is a physically draining, monotonous and mind-numbing process at times, but I would like to thank Russ Gard for being among the best car salesmen I've ever met. He was interesting, engaging, patient when I needed a moment to think, and witty when the situation called for some comic relief. Not to mention, he showed us the famous selection of snacks in the lounge. Most salesmen struggle to make this experience pleasant, let alone bearable, but Russ managed to do so. As much as I would have loved for the story to end there (who wouldn't?), Hendrick Acura is not quite off the hook. Of course, selling cars is only half of what a dealership does, more or less. This wouldn't be a complete review if I didn't comment on the nature of the service. More specifically, how management treats you when you really just need a hand -- when it matters. I will now explain why my review is for 1 star and not 4.I discovered a stress crack in my windshield on a very cold day in November. These cracks are not unknown to the vast majority of car owners. They can happen on their own, and it implies that the glass is defective. Luckily for me, my brand new car comes with a warranty that covers defects, and it's a promise that Hendrick Acura must honor. It should have been no more trouble than a visit to the dealership, a chat with a representative, and perhaps a couple of complimentary snacks to fix, right?Unfortunately, the service team didn't see it that way. The service manager, Tony Diorio, failed to carefully inspect the crack in the windshield. Almost instinctively, he reasoned that the crack was not a stress crack, and that something had hit the windshield to cause the crack, pointing to some microscopic, arbitrarily chosen spot in the glass and digging the tip of his ballpoint pen in it to mark the 'impact' almost as if his goal were to outdo us instead of serve our interests. He was rather aggressive in his persistence and his remarks implied distrust in us as customers. Interestingly, two auto glass professionals whom we took the time to visit ourselves provided statements expressing their opinion that it is a stress crack, meanwhile the glass professional that Tony called himself failed to comment on the nature of the crack.Hendrick Acura is comfortable leaving me with the cost of this repair, but this review will stand unedited until they reach out to resolve this issue with me.
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