VIN 1C4PJMDS5GW1BB536 may have been
recalled. Check full report for more information
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5
I'm not a professional reviewer; I don't often take the time to either praise or fault products or services online UNLESS they really stand out. Riley Mazda is a standout.The staff at Riley Mazda is GREAT. From the sales staff to the service department, everyone has been great. I have a long history with Riley, spanning almost 10 years and two different Mazda's. I purchased one at Riley and serviced one that was purchased elsewhere. Throughout the years the staff at Riley has always been courteous and professional. The purchasing experience was easy and stress free. There were no hi pressure tactics and I received the best price in relation to other Mazda dealers in the area. Do your research, go in knowing what you want, and get a good deal; simple.If you need service, Seth at Riley is a great guy. He's been the "face" of the dealer for me as once the purchase is complete you'll be dealing with him going forward. He's easy to work with, very professional, and always friendly.If you're in the market and are considering a Mazda (which you should be because they are consistently rated among the best) do yourself a favor and visit Riley
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